Accessibility
This section provides accessibility information for Entrust Identity as a Service, including the current Accessibility Conformance Report (VPAT).
Accessibility conformance report (VPAT)
This page is a markdown transcription of the May 2026 Accessibility Conformance Report for Entrust Identity as a Service.
Report information
| Field | Value |
|---|---|
| Name of Product/Version | IDaaS |
| Report Date | May 2026 |
| Product Description | IDaaS is a cloud identity and access management platform that centralizes user authentication, access control, and identity lifecycle management. It supports capabilities such as MFA, SSO/federation, policy-based access, and administrative reporting, with integrations for enterprise directories, applications, and APIs. |
| Contact Information | Entrust Identity Product Management |
| Notes | The evaluation focused on WCAG A and AA conformance. AAA conformance was out of scope. |
Evaluation methods used
- Manual assessment was performed using Chrome on macOS Sequoia.
- Accessibility tools used included the Wave and Site Improve browser extension.
Applicable standards and guidelines
| Standard or guideline | Included in report |
|---|---|
| WCAG 2.0 Level A | Yes |
| WCAG 2.0 Level AA | Yes |
| WCAG 2.0 Level AAA | No |
| WCAG 2.1 Level A | Yes |
| WCAG 2.1 Level AA | Yes |
| WCAG 2.1 Level AAA | No |
| WCAG 2.2 Level A | Yes |
| WCAG 2.2 Level AA | Yes |
| WCAG 2.2 Level AAA | No |
Terms
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.
WCAG 2.x report note
When reporting on conformance with the WCAG 2.x Success Criteria, the criteria are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Success criteria, level A
| Criteria | Conformance level | Remarks and explanations |
|---|---|---|
| 1.1.1 Non-text Content (Level A) | Partially Supports | IDaaS provides text alternatives for most content, however some images lack alt text on select screens. |
| 1.2.1 Audio-only and Video-only (Prerecorded) (Level A) | Not Applicable | IDaaS does not include pre-recorded audio-only or pre-recorded video-only content. |
| 1.2.2 Captions (Prerecorded) (Level A) | Not Applicable | IDaaS does not use captions in prerecorded audio content in synchronized media. |
| 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) | Not Applicable | IDaaS does not use prerecorded audio content in synchronized media. |
| 1.3.1 Info and Relationships (Level A) | Supports | IDaaS core pages use semantic headings and sections. |
| 1.3.2 Meaningful Sequence (Level A) | Supports | IDaaS uses code to preserve meaningful content order. |
| 1.3.3 Sensory Characteristics (Level A) | Supports | IDaaS describes controls by name, not just by appearance or location. |
| 1.4.1 Use of Color (Level A) | Supports | IDaaS does not use color as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
| 1.4.2 Audio Control (Level A) | Not Applicable | IDaaS does not include audio content. |
| 2.1.1 Keyboard (Level A) | Supports | IDaaS supports functionality of its content through a keyboard. |
| 2.1.2 No Keyboard Trap (Level A) | Supports | IDaaS ensures that content does not trap keyboard focus within subsections of content on a page. |
| 2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2) | Not Applicable | IDaaS does not use Character Key Shortcuts. |
| 2.2.1 Timing Adjustable (Level A) | Supports | IDaaS has session timeout behavior which notifies the user and allows them to extend the session before automatic logout. |
| 2.2.2 Pause, Stop, Hide (Level A) | Not Applicable | IDaaS does not use moving, blinking, or scrolling information that starts automatically, lasts more than five seconds, and is presented in parallel with other content. |
| 2.3.1 Three Flashes or Below Threshold (Level A) | Not Applicable | IDaaS does not contain flashing content. |
| 2.4.1 Bypass Blocks (Level A) | Supports | IDaaS has navigation and footer landmarks to return to the main page. |
| 2.4.2 Page Titled (Level A) | Supports | IDaaS has page titles. |
| 2.4.3 Focus Order (Level A) | Supports | IDaaS uses elements that receive focus in an order that preserves meaning. |
| 2.4.4 Link Purpose (In Context) (Level A) | Supports | IDaaS provides descriptive names or context for all links. |
| 2.5.1 Pointer Gestures (Level A 2.1 and 2.2) | Supports | IDaaS provides single-point operation for all functions. |
| 2.5.2 Pointer Cancellation (Level A 2.1 and 2.2) | Supports | IDaaS uses predictable and consistent pointer cancelation. |
| 2.5.3 Label in Name (Level A 2.1 and 2.2) | Supports | IDaaS has user interface components with labels that include text or images of text, and the name contains the text that is presented visually. |
| 2.5.4 Motion Actuation (Level A 2.1 and 2.2) | Not Applicable | IDaaS does not have functionality that can be operated by device motion. |
| 3.1.1 Language of Page (Level A) | Supports | IDaaS indicates the predominant language on a page. |
| 3.2.1 On Focus (Level A) | Supports | IDaaS does not initiate a change of context when any user interface component receives focus. |
| 3.2.2 On Input (Level A) | Supports | IDaaS does not automatically cause a change of context unless the user has been advised of the behavior. |
| 3.2.6 Consistent Help (Level A 2.2 only) | Supports | IDaaS has help in the same place on multiple pages. |
| 3.3.1 Error Identification (Level A) | Supports | IDaaS automatically detects error, and the error is described to the user in text. |
| 3.3.2 Labels or Instructions (Level A) | Supports | IDaaS provides labels or instructions when content requires user input. |
| 3.3.7 Redundant Entry (Level A 2.2 only) | Supports | IDaaS does not require repeated input entry. |
| 4.1.1 Parsing (Level A) | Supports | For WCAG 2.0 and 2.1, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata. |
| 4.1.2 Name, Role, Value (Level A) | Supports | IDaaS provides components with correct names, roles, states, and values. |
Success criteria, level AA
| Criteria | Conformance level | Remarks and explanations |
|---|---|---|
| 1.2.4 Captions (Live) (Level AA) | Not Applicable | IDaaS does not have live audio content. |
| 1.2.5 Audio Description (Prerecorded) (Level AA) | Not Applicable | IDaaS does not have prerecorded video content in synchronized media. |
| 1.3.4 Orientation (Level AA 2.1 and 2.2) | Supports | IDaaS does not lock content to either portrait or landscape presentation. |
| 1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2) | Supports | IDaaS has its inputs identified by common user data fields. |
| 1.4.3 Contrast (Minimum) (Level AA) | Supports | IDaaS has the visual presentation of text and images of text at a contrast ratio of at least 4.5:1. |
| 1.4.4 Resize text (Level AA) | Supports | IDaaS can be resized without assistive technology up to 200 percent without loss of content or functionality. |
| 1.4.5 Images of Text (Level AA) | Supports | IDaaS does not use pictures of text instead of text. |
| 1.4.10 Reflow (Level AA 2.1 and 2.2) | Supports | IDaaS can be presented without loss of information or functionality, and without requiring scrolling in two dimensions when the browser zoom is used to scale content to 400 percent. |
| 1.4.11 Non-text Contrast (Level AA 2.1 and 2.2) | Supports | IDaaS has a contrast ratio of at least 3:1 against adjacent colors for user interface components and graphical objects. |
| 1.4.12 Text Spacing (Level AA 2.1 and 2.2) | Not Applicable | IDaaS does not provide a way for users to override text spacing. |
| 1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2) | Not Applicable | IDaaS does not use hover or focus that causes content change. |
| 2.4.5 Multiple Ways (Level AA) | Supports | IDaaS has more than one way available to locate a page within a set of pages. |
| 2.4.6 Headings and Labels (Level AA) | Supports | IDaaS uses headings and labels that describe topic or purpose. |
| 2.4.7 Focus Visible (Level AA) | Supports | IDaaS has a mode of operation where the keyboard focus indicator is visible. |
| 2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only) | Supports | IDaaS does not entirely hide components when a user interface component receives keyboard focus due to author-created content. |
| 2.5.7 Dragging Movements (Level AA 2.2 only) | Supports | IDaaS has dragging content that can be achieved through different controls on the same page. |
| 2.5.8 Target Size (Minimum) (Level AA 2.2 only) | Supports | IDaaS has the size of the target for pointer inputs that is at least 24 x 24 CSS pixels. |
| 3.1.2 Language of Parts (Level AA) | Supports | IDaaS indicates when words are in a different language. |
| 3.2.3 Consistent Navigation (Level AA) | Supports | IDaaS has a consistent order of navigation that repeats across multiple pages. |
| 3.2.4 Consistent Identification (Level AA) | Supports | IDaaS identifies the repeating functions consistently. |
| 3.3.3 Error Suggestion (Level AA) | Supports | IDaaS suggests error correction input when the suggestion is known. |
| 3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) | Not Applicable | IDaaS does not require or cause legal commitments or financial transactions. |
| 3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only) | Supports | IDaaS does not rely solely on cognitive tests; another authentication method is available to log in. |
| 4.1.3 Status Messages (Level AA 2.1 and 2.2) | Supports | IDaaS lets assistive technology notify users about status changes that do not take focus. |
Success criteria, level AAA
| Criteria | Conformance level |
|---|---|
| 1.2.6 Sign Language (Prerecorded) (Level AAA) | Not Evaluated |
| 1.2.7 Extended Audio Description (Prerecorded) (Level AAA) | Not Evaluated |
| 1.2.8 Media Alternative (Prerecorded) (Level AAA) | Not Evaluated |
| 1.2.9 Audio-only (Live) (Level AAA) | Not Evaluated |
| 1.3.6 Identify Purpose (Level AAA 2.1 and 2.2) | Not Evaluated |
| 1.4.6 Contrast (Enhanced) (Level AAA) | Not Evaluated |
| 1.4.7 Low or No Background Audio (Level AAA) | Not Evaluated |
| 1.4.8 Visual Presentation (Level AAA) | Not Evaluated |
| 1.4.9 Images of Text (No Exception) (Level AAA) | Not Evaluated |
| 2.1.3 Keyboard (No Exception) (Level AAA) | Not Evaluated |
| 2.2.3 No Timing (Level AAA) | Not Evaluated |
| 2.2.4 Interruptions (Level AAA) | Not Evaluated |
| 2.2.5 Re-authenticating (Level AAA) | Not Evaluated |
| 2.2.6 Timeouts (Level AAA 2.1 and 2.2) | Not Evaluated |
| 2.3.2 Three Flashes (Level AAA) | Not Evaluated |
| 2.3.3 Animation from Interactions (Level AAA 2.1 and 2.2) | Not Evaluated |
| 2.4.8 Location (Level AAA) | Not Evaluated |
| 2.4.9 Link Purpose (Link Only) (Level AAA) | Not Evaluated |
| 2.4.10 Section Headings (Level AAA) | Not Evaluated |
| 2.4.12 Focus Not Obscured (Enhanced) (Level AAA 2.2 only) | Not Evaluated |
| 2.4.13 Focus Appearance (Level AAA 2.2 only) | Not Evaluated |
| 2.5.5 Target Size (Level AAA 2.1 and 2.2) | Not Evaluated |
| 2.5.6 Concurrent Input Mechanisms (Level AAA 2.1 and 2.2) | Not Evaluated |
| 3.1.3 Unusual Words (Level AAA) | Not Evaluated |
| 3.1.4 Abbreviations (Level AAA) | Not Evaluated |
| 3.1.5 Reading Level (Level AAA) | Not Evaluated |
| 3.1.6 Pronunciation (Level AAA) | Not Evaluated |
| 3.2.5 Change on Request (Level AAA) | Not Evaluated |
| 3.3.5 Help (Level AAA) | Not Evaluated |
| 3.3.6 Error Prevention (All) (Level AAA) | Not Evaluated |
| 3.3.9 Accessible Authentication (Enhanced) (Level AAA 2.2 only) | Not Evaluated |
Legal disclaimer
Entrust copyright 2026 Entrust Corporation. This Conformance Report is provided as is and for information purposes only and is accurate as of the date of its publication indicated in the information table at the beginning of this Conformance Report. The contents are subject to change without notice, and Entrust cannot guarantee that any information in this Conformance Report will remain accurate after such date of publication.
Entrust does not warrant that this Conformance Report is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Any modification or customization to the subject product may render some or all of this Conformance Report inapplicable.
Entrust Corporation specifically disclaims any liability with respect to this Conformance Report, and no contractual obligations, including, without limitation, delivery on planned features or functionality, are formed either directly or indirectly by this Conformance Report. This Conformance Report addresses the named product only.