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AppDynamics

AppDynamics is an application performance monitoring solution to provide real-time visibility and insight into IT environments (see https://www.appdynamics.com/). You can protect access to AppDynamics by integrating AppDynamics with Identity as a Service. Once integrated, users can use single sign-on to log in to their AppDynamics account through Identity as a Service.

note

This integration was tested using Identity as a Service version 5.14 and AppDynamics Controller build 20.11.0-1930 . Other versions of the AppDynamics Controller may require integration and configuration steps that differ from those documented in this procedure. For other versions of AppDynamics Controller, use this procedure as a starting point for integrating the AppDynamics Controller. In the event of other issues, contact support@entrust.com for assistance.

To integrate AppDynamics with Identity as a Service, you must do the following:

Step 1: Copy the SAML Configuration from Identity as a Service​

  1. Log into your Identity as a Service administrator account.

  2. Click > Security > Applications. The Applications Lists page appears.

  3. Under SAML Cloud Integrations, click SAML Configuration. The SAML Configuration dialog box appears.

    This dialog box contains information you need to configure your SAML application for Identity as a Service authentication.

  4. Do one of the following:

    • Leave this dialog box open to reference later in this procedure.
    • Copy the Entity ID, Single Sign-on URL, and Single Logout URL to a text file and save it to reference later in this procedure.
note

Depending on the integration you are performing, you may not need all three of these SAML configuration values.

Step 2: Export the signing certificate from Identity as a Service​

  1. Log in to your Identity as a Service administrator account.
  2. Click > Security > Applications. The Applications List page appears.
  3. Under SAML Cloud Integrations, click SAML Signing Certificates. The SAML Signing Certificates page appears.
  4. Click the download icon next to the certificate to export the certificate you want to import into your SAML service provider application. The Export Certificate dialog box appears.
  5. If the certificate has been issued by a CA, do one of the following:
    • Click Certificate to export the self-signed certificate.
    • Click Root CA Certificate to export a certificate issued from a CA.
    • Click Certificate Chain to export the SAML signing certificate and its CA certificates.
  6. Click Export.

Step 3: Add AppDynamics to Identity as a Service​

  1. Log into your Identity as a Service administrator account.

  2. Click > Security > Applications. The Applications Lists page appears.

  3. Click Add. The Select an Application Template page appears.

  4. Do one of the following:

    • Select SAML Cloud Integrations from the search drop-down list and scroll to find the application you want to add to IDaaS.
    • In the Search bar, enter a search option to filter for the application you want to add to IDaaS.

  5. Click AppDynamics. The Add AppDynamics page appears.

  6. Enter an Application Name.

  7. Enter an Application Description.

  8. Optional. Add a custom application logo.

    1. Click next to Application Logo. The Upload Logo dialog box appears.
    2. Click to select an image file to upload.
    3. Browse to select your file and click Open. The Upload Logo dialog box reappears showing your selected image.
    4. If required, resize your image.
    5. Click OK.

  9. Select the Authentication Flow that appears to users during login.

  10. Click Next. The General page appears.

  11. In the Default Assertion Consumer Service URL field, enter

    https://my_domain.saas.appdynamics.com/controller/saml-auth?accountName=my_domain

    Example: https://mycompany2.saas.appdynamics.com/controller/saml-auth?accountName=mycompany

  12. In the Service Provider Entity ID field, enter

    https://my_domain.saas.appdynamics.com/controller/saml-auth?accountName=my_domain

    Example: https://mycompany.saas.appdynamics.com/controller/saml-auth?accountName=my_domain

  13. In the Single Logout Service URL field, enter the AppDynamics home page URL:

    https://www.appdynamics.com

  14. Optional. Enter the SAML Username Parameter Name used to identity the user ID being requested for authentication. The user ID can then be passed as a parameter, for example, Username=jdoe.

  15. Enter the SAML Session Timeout to the time when the SAML Assertion times out. The maximum is 720 minutes.

  16. Enter the Max Authentication Age (seconds) to set the maximum amount of time that can elapse before a user is required to reauthenticate during a new login attempt. This applies for both SP-initiated and IDP-initiated login. Set this field to -1 to disable this feature.

  17. From the SAML NameID Attribute drop-down list, select UserID.

  18. From the SAML Signing Certificate the drop-down list, select the signing certificate.

  19. Select Sign Complete SAML Response.

  20. Optional: Select Respond Immediately for Unsuccessful Responses to return to the application immediately after a login failure, rather than allow user to try again with a different userID.

  21. Deselect Enable Go Back Button if you do not want users to be able to go back to the AppDynamics login page to log in.

  22. Select Show Default Assertion Consumer URL Service in the My Profile. When selected, the Default Assertion Consumer URL appears in a user's My Profile page in addition to relay states and Alternative Assertion Consumer URLs.

  23. Optional. Add Alternative Assertion Consumer Service URLs, as follows:

    1. Click Add.
    2. Enter a Name.
    3. Enter a URL Value.
    4. Select Show in My Profile to display the Alternative Consumer Service URL in a user's My profile page.
    5. Optional. Add an Application Logo.
    6. Click Add.
    7. Repeat these steps to add more Alternative Assertion Consumer Service URLs.

  24. Include the following user attributes in the SAML assertion, as follows:

    Add a DisplayName SAML attribute:

    1. Under SAML Attributes, click Add. The SAML Attributes dialog box appears.
    2. In the Name field enter DisplayName.
    3. Click Add next to Value(s).
    4. In the Values field type < and select <First Name> add a space and type ** <** and select <LastName>.

    Add an email SAML attribute:

    1. Under SAML Attributes, click Add. The SAML Attributes dialog box appears.
    2. In the Name field enter Email.
    3. Click Add next to Value(s).
    4. In the Values field type < and select <email> from the drop-down list.

    Add a username SAML attribute:

    1. Under SAML Attributes, click Add. The SAML Attributes dialog box appears.
    2. In the Name field enter Username.
    3. Click Add next to Value(s).
    4. In the Values field type < and select ** <User ID>**.
    5. Click Add next to Value(s).

  25. Click Submit.

Step 4: Add a resource rule​

See Create resource rules.

Step 5: Configure AppDynamics for Identity as a Service authentication​

  1. Log in to your AppDynamics tenant account as an administrator.
  2. Click the settings icon and select Administration from the Settings menu. The Administration page appears.
  3. Click the Authentication Provider tab. The Authentication Provider page appears.
  4. In the Login URL field, enter the Single Sign-On URL you copied in Step 1: Copy the SAML Configurations from Identity as a Service.
  5. For the Login URL Method, select POST.
  6. In the Logout URL field, enter the Single Logout URL you copied in Step 1: Copy the SAML Configurations from Identity as a Service.
  7. Click the edit icon next to Identity Provider Certificate and paste the contents of the certificate your downloaded in Step 2: Export the signing certificate from Identity as a Service.
  8. In the SAML Attribute Mappings section, do the following:
    1. In the Username Attribute field, enter Username.
    2. In the Display Name Attribute field, enter DisplayName.
    3. In the Email Attribute field, enter Email.
  9. Click Save.

Step 6: Test the integration​

Testing Service Provider Login​

  1. Open a Web browser and enter the URL for your AppDynamics account. You are directed to Identity as a Service.
  2. Enter your AppDynamics account User ID and click Next.
  3. Respond to the second-factor authentication challenge. If you respond successfully, you are logged in to the AppDynamics Home page.

Testing Identity as a Service redirect log in​

  1. Log in to your Identity as a Service account.
  2. Go to your My Profile page if you are not already there.
  3. Under Applications, click AppDynamics.
  4. Respond to the second-factor authentication challenge. If you respond successfully, you are logged in to AppDynamics.