> For AI agents: [llms.txt](https://docs.trustedauth.com/llms.txt) provides a Markdown index of this documentation. # Gong Gong is a reality platform that captures what is going on with a company's customers and team to deliver insights and guidance that allows companies to adapt, upskill, and hit company targets. See . You can protect access to Gong by integrating Gong with Identity as a Service. Once integrated, users can use single sign-on to log in to their Gong account through Identity as a Service. note This integration was tested using Identity as a Service version 5.33 and Gong 2.29.0. Other versions of Gong may require integration and configuration steps that differ from those documented in this procedure. For other versions of Gong, use this procedure as a starting point for integrating Gong. In the event of other issues, contact for assistance. To integrate Gong with Identity as a Service, you must do the following: Before you begin, open two browser windows. In one window, log in to your Gong Administrator account. In the other window, log in to your IDaaS administrator account. ## Step 1: Copy the Assertion Consumer Service URL and Entity ID from Gong 1. Log in to your Gong administrator account. The Gong Home page appears. 2. Click your username and select **Company Settings** from the drop-down list. Your company **Partner Settings** page appears. 3. Click **Authentication**. The **Authentication** page appears. 4. Scroll to the page to the hyperlink, **How to set up single sign-on with identity management service (SAML SSO)**. 5. Click the link to open it in a new Window (right-click the link and select **open in new Window**0. The **Set Up SAML SSO Authentication (Generic)** page appears. 6. Scroll to the section, **Your provider may need**. 7. Open a text file such as Notepad. Copy and paste the following: - **Gong's entity ID** - Gong's ACS URL 8. Save the file. You need the URLs in _Step 2: Add Gong to Identity as a Service._ 9. Return to the **Authentication** page. You need to return to it in _Step 5: Configure Gong for Identity as a Service SSO_. ## Step 2: Add Gong to Identity as a Service 1. Log into your Identity as a Service administrator account. 2. Click Menu icon **>** **Security > Applications**. The **Applications** **Lists** page appears. 3. Click **Add**. The **Select an Application Template** page appears. 4. Do one of the following: - Select **SAML Cloud Integrations** from the search drop-down list and scroll to find the application you want to add to IDaaS. - In the **Search bar**, enter a search option to filter for the application you want to add to IDaaS. 5. Click **Gong**. The **Add Gong** page appears. 6. Enter an **Application Name**. 7. Enter an **Application Description**. 8. Optional. Add a custom application logo. 1. Click Plus icon next to **Application Logo**. The **Upload Logo** dialog box appears. 2. Click Upload icon to select an image file to upload. 3. Browse to select your file and click **Open**. The **Upload Logo** dialog box reappears showing your selected image. 4. If required, resize your image. 5. Click **OK**. 9. Select the **Authentication Flow** that appears to users during login. 10. Click **Next**. The **General** page appears. 11. In the **Default** **Assertion Consumer Service URL**, enter the **Assertion Consumer Service URL** you copied in _Step 1: Copy the Assertion Consumer Service URL and Entity ID from Gong_. 12. In the **Service Provider Entity ID** field, enter the **Entity ID** you copied in _Step 1: Copy the Assertion Consumer Service URL and Entity ID from Gong_. 13. Enter the **SAML Session Timeout** to the time when the SAML Assertion times out. The maximum is 720 minutes. 14. Enter the **Max Authentication Age (seconds)** to set the maximum amount of time that can elapse before a user is required to reauthenticate during a new login attempt. This applies for both SP-initiated and IDP-initiated login. Set this field to -1 to disable this feature. 15. From the **SAML NameID Attribute** drop-down list, select **Email**. 16. From the **SAML NameID Encoding Format** drop-down list, select **Email**. 17. Select the **SAML Signing Certificate** that you copied in _Step 2: Copy the SAML signing certificate from Identity as a Service_. 18. Optional: Select **Respond Immediately for Unsuccessful Responses** to return to the application immediately after a login failure, rather than allow user to try again with a different userID. 19. Deselect **Enable Go Back Button** if you do not want users to be able to go back to the Gong login page to log in. 20. Select **Show Default Assertion Consumer URL Service in the My Profile**. When selected, the Default Assertion Consumer URL appears in a user's My Profile page in addition to relay states and Alternative Assertion Consumer URLs. 21. Leave the remaining settings at the default values. 22. Click **Submit**. ## Step 3: Add a resource rule See [Create resource rules](/docs/authentication-and-security/create-and-manage-resource-rules.md). ## Step 4: Download the metadata from Identity as a Service 1. In Identity as a Service, click Menu icon **>** **Security > Applications**. The **Applications List** page appears. 2. Do one of the following: - Click Cloud Download icon next to the application you are integrating with Identity as a Service. - Click Ellipsis Vertical icon next to the application you are integrating with Identity as a Service and select **SAML IDP Metadata**. 3. The **SAML Application Metadata** dialog box appears. 4. **Select the certificate to include in the SAML IDP Metadata file** from the drop-down list. 5. If applicable, **Select the domain to include in the SAML IDP Metadata** file from the drop-down list. 6. Enter the **Lifetime, in days, for the SAML IDP Metadata file**. The value must be between 2 and 730. 7. Do one of the following, as required: - Copy the **Public Endpoint** to paste into your SAML application being used Identity Provider authentication. - Click **Download**. note If you are using multiple domains, you must download each domain's metadata file separately because the values in the metadata file vary for each domain. ## Step 5: Configure Gong for Identity as a Service authentication 1. Return to the **Authentication** page you left open in _Step 1: Copy the Assertion Consumer Service URL and Entity ID from Gong_. 2. Scroll to **Identity provider metadata file (XML)**. 3. Select the **Identity provider metadata file** radiobutton. 4. Click **Choose File** and browse to select the metadata file you downloaded in _Step 4: Download the metadata file from Identity as a Service_. 5. Click **Update**. ## Step 6: Test the integration 1. Log in to your Identity as a Service account. 2. Go to your **My Profile** page if you are not already there. 3. Under **Applications**, click **Gong**. 4. Respond to the second factor authentication challenge. If you respond successfully, you are logged in to Gong.