> For AI agents: [llms.txt](https://docs.trustedauth.com/llms.txt) provides a Markdown index of this documentation. # KnowBe4 KnowBe4 provides an integrated platform for security awareness combined with simulated phishing attacks (see ). You can protect access to KnowBe4 by integrating KnowBe4 with Identity as a Service. Once integrated, users can use single sign-on to log in to their KnowBe4 account through Identity as a Service. note This integration was tested using Identity as a Service version 5.15 and KnowBe4 version February 2021. Other versions of KnowBe4 may require integration and configuration steps that differ from those documented in this procedure. For other versions of KnowBe4, use this procedure as a starting point for integrating KnowBe4. In the event of other issues, contact for assistance. To integrate KnowBe4 with Identity as a Service, you must do the following: ## Step 1: Copy the KnowBe4 Identity Provider SAML configurations 1. Log in to your KnowBe4 account. The **Dashboard** page appears. 2. Click **Account Settings** from the drop-down list. The **Account Settings** page appears. 3. Scroll to the **SAML** section. 4. Click **SAML Settings**. The **SAML Settings** appear. 5. Copy the following and save them in a text file, such as Notepad. You need these values in _Step 2: Add KnowBe4 to Identity as a Service_. - SSO Callback (ACS) URL - SSO Sign-out URL note You can leave this page open as you need it in _Step 6: Configure KnowBe4 for Identity as a Service authentication_. ## Step 2: Add KnowBe4 to Identity as a Service 1. Log into your Identity as a Service administrator account. 2. Click Menu icon **>** **Security > Applications**. The **Applications** **Lists** page appears. 3. Click **Add**. The **Select an Application Template** page appears. 4. Do one of the following: - Select **SAML Cloud Integrations** from the search drop-down list and scroll to find the application you want to add to IDaaS. - In the **Search bar**, enter a search option to filter for the application you want to add to IDaaS. 5. Click **KnowBe4**. The **KnowBe4** page appears. 6. Enter an **Application Name**. 7. Enter an **Application Description**. 8. Optional. Add a custom application logo. 1. Click Plus icon next to **Application Logo**. The **Upload Logo** dialog box appears. 2. Click Upload icon to select an image file to upload. 3. Browse to select your file and click **Open**. The **Upload Logo** dialog box reappears showing your selected image. 4. If required, resize your image. 5. Click **OK**. 9. Select the **Authentication Flow** that appears to users during login. 10. Click **Next**. The **General** page appears. 11. In the **Default Assertion Consumer Service URL** field, enter the **SSO Callback ACS URL** you copied in _Step 1: Copy the KnowBe4 SAML configurations_. For example: `https://knowbe4.com/auth/saml/<1234abc567d8>/callback` where `<1234abc567d8>` is your unique KnowBe4 SAML ID value. 12. In the **Service Provider Entity ID (Issuer)** field, enter: `KnowBe4` 13. In the **Single Logout Service URL** field, enter the **SSO Sign-out URL** you copied in _Step 1: Copy the KnowBe4 SAML configurations_. For example: `https://knowbe4.com/auth/saml/<1234abc567d8>/logout` where `<1234abc567d8>` is your unique KnowBe4 SAML ID value. 14. Optional. Enter the **SAML Username Parameter Name** used to identity the user ID being requested for authentication. The user ID can then be passed as a parameter, for example, Username=jdoe. Alternately, if the SAML username is NameID, the SAML Request XML NameID element value is used to the identify the IDaaS userID. 15. Enter the **SAML Session Timeout** to the time when the SAML Assertion times out. The maximum is 720 minutes. 16. Enter the **Max Authentication Age (seconds)** to set the maximum amount of time that can elapse before a user is required to reauthenticate during a new login attempt. This applies for both SP-initiated and IDP-initiated login. Set this field to -1 to disable this feature. 17. From the **SAML NameID Attribute** drop-down list, select **Email**. 18. From the **SAML NameID Encoding Format** drop-down list, select **Email**. 19. From the **SAML Signing Certificate** from the drop-down list, select the signing certificate. 20. From the **SAML Signature Algorithm** drop-down list, select **SHA512**. 21. Select **Sign Complete SAML Response**. 22. Deselect **Enable Go Back Button** if you do not want users to be able to go back to the KnowBe4 login page to log in. 23. Select **Show Default Assertion Consumer URL Service in the My Profile**. When selected, the Default Assertion Consumer URL appears in a user's My Profile page in addition to relay states and Alternative Assertion Consumer URLs. 24. Optional. Add **Alternative Assertion Consumer Service URLs**, as follows: 1. Click **Add**. 2. Enter a **Name**. 3. Enter a URL **Value**. 4. Select **Show in My Profile** to display the Alternative Consumer Service URL in a user's My profile page. 5. Optional. **Add an Application Logo**. 6. Click **Add**. 7. Repeat these steps to add more Alternative Assertion Consumer Service URLs. 25. Click **Submit**. ## Step 3: Add a resource rule See [Create resource rules](/docs/authentication-and-security/create-and-manage-resource-rules.md). ## Step 4: Copy the SAML configurations from Identity as a Service 1. Log into your Identity as a Service administrator account. 2. Click Menu icon **>** **Security > Applications**. The **Applications** **Lists** page appears. 3. Under **SAML Cloud Integrations**, click **SAML Configuration**. The **SAML Configuration** dialog box appears. This dialog box contains information you need to configure your SAML application for Identity as a Service authentication. 4. Do one of the following: - Leave this dialog box open to reference later in this procedure. - Copy the Entity ID, Single Sign-on URL, and Single Logout URL to a text file and save it to reference later in this procedure. note Depending on the integration you are performing, you may not need all three of these SAML configuration values. ## Step 5: Export the SAML signing certificate from Identity as a Service 1. Log in to your Identity as a Service administrator account. 2. Click Menu icon **>** **Security > Applications**. The **Applications List** page appears. 3. Under **SAML Cloud Integrations**, click **SAML Signing Certificates**. The **SAML** **Signing Certificates** page appears. 4. Click the download icon next to the certificate to export the certificate you want to import into your SAML service provider application. The **Export Certificate** dialog box appears. 5. If the certificate has been issued by a CA, do one of the following: - Click **Certificate** to export the self-signed certificate. - Click **Root CA Certificate** to export a certificate issued from a CA. - Click **Certificate Chain** to export the SAML signing certificate and its CA certificates. 6. Click **Export**. ## Step 6: Copy the IdP Certificate Fingerprint 1. Locate the saml-cert-SAML Certificate.cer file you downloaded in _Step 5: Export the SAML signing certificate from identity as a Service_. 2. Double-click to open it the certificate. The **Certificate Information** dialog box appears. 3. Click the **Details** tab. 4. Scroll and click **Thumbprint**. 5. Copy the values that appear in the field and paste them in a text editor, such as Notepad. ## Step 7: Configure KnowBe4 for Identity as a Service authentication 1. Log in to your KnowBe4 account. The **Dashboard** page appears. 2. In the top-right, click the menu button next to your account (profile) name and the Help icon. 3. Click **Account Settings** from the drop-down list. The **Account Settings** page appears. 4. Scroll to the **SAML** section. 5. Click **SAML Settings**. The **SAML Settings** appear. 6. Select **Enable SAML SSO**. 7. Select **Allow SAML User Provisioning**. 8. In the **IdP SSO Target URL**, paste the **Single Sign-On URL** you copied in _Step 4: Copy the SAML configurations from Identity as a Service_. 9. In the **IdP Fingerprint** section, do the following: 1. Select **SHA-256**. 2. In the text box, paste the fingerprint certificate that you created in _Step 6: Copy the Idp Certificate Fingerprint_. 10. Click **Save SAML Settings**. ## Step 8: Test the integration **Testing Service Provider Login** 1. Open a Web browser and enter the URL for your KnowBe4 account. You are directed to Identity as a Service. 2. Enter your KnowBe4 account **User ID** and click **Next**. 3. Respond to the second-factor authentication challenge. If you respond successfully, you are logged in to KnowBe4. **Testing Identity as a Service redirect log in** 1. Log in to your Identity as a Service account. 2. Go to your **My Profile** page if you are not already there. 3. Under **Applications**, click **KnowBe4**. 4. Respond to the second-factor authentication challenge. If you respond successfully, you are logged in to KnowBe4. Testing Identity as a Service redirect log in Log in to your Identity as a Service account. Go to your **My Profile** page if you are not already there. Under **Applications**, click **KnowBe4**. Respond to the second-factor authentication challenge. If you respond successfully, you are logged in to KnowBe4.