> For AI agents: [llms.txt](https://docs.trustedauth.com/llms.txt) provides a Markdown index of this documentation.

# Zoom

Zoom provides video-telephony and online chat services through a cloud-based peer-to-peer software platform and is used for teleconferencing, telecommuting, distance education, and social relations (see <https://zoom.us/>). You can protect access to Zoom by integrating Zoom with Identity as a Service. Once integrated, users can use single sign-on to log in to their Zoom account through Identity as a Service.

note

This integration was tested using Identity as a Service version 5.13 and Zoom Release October 2020. Other versions of Zoom may require integration and configuration steps that differ from those documented in this procedure. For other versions of Zoom, use this procedure as a starting point for integrating Zoom. In the event of other issues, contact <support@entrust.com> for assistance.

To integrate Zoom with Identity as a Service, you must have a Business or Education account and an approved Vanity URL. See the following Zoom documentation for more information on how to obtain a Vanity URL:

<https://support.zoom.us/hc/en-us/articles/201363003-Getting-started-with-SSO>

<https://support.zoom.us/hc/en-us/articles/215062646-Guidelines-for-Vanity-URL-Requests>

To integrate Zoom, do the following:

## Step 1: Download the Zoom metadata file

Download the Zoom metadata file. You use this file when you Add Zoom to Identity as a Service.

1. Log in to your Zoom account at <https://mycompany.zoom.us>.

2. In the **Admin** menu, click **Advanced > Single Sign-on**. The **Single Sign-On** page appears.

3. Click **Enable Single Sign-On**. The Configure **SSO Manually** page appears.

4. Return to the **Admin** menu and click **Account Management > Account Profile**. The **Account Profile** page appears.

5. Review the **Vanity URL**.

6. Open a Web browser and paste the Vanity URL in the browser in the following format:

   **Example:** <https://mycompany.zoom.us/saml/metadata/sp>

The metadata file downloads by default as an xml file named sp.xml. You need to upload the metadata file in _Step 2: Add Zoom to Identity as a Service_.

## Step 2: Copy the SAML Configuration from Identity as a Service

Copy the SAML Configuration from Identity as a Service

1. Log into your Identity as a Service administrator account.

2. Click Menu icon **>** **Security > Applications**. The **Applications** **Lists** page appears.

3. Under **SAML Cloud Integrations**, click **SAML Configuration**. The **SAML Configuration** dialog box appears.

   This dialog box contains information you need to configure your SAML application for Identity as a Service authentication.

4. Do one of the following:

   - Leave this dialog box open to reference later in this procedure.
   - Copy the Entity ID, Single Sign-on URL, and Single Logout URL to a text file and save it to reference later in this procedure.

note

Depending on the integration you are performing, you may not need all three of these SAML configuration values.

## Step 3: Add Zoom to Identity as a Service

Add Zoom as an application to Identity as a Service

1. Log into your Identity as a Service administrator account.
2. Click Menu icon **>** **Security > Applications**. The **Applications** **Lists** page appears.
3. Click **Add**. The **Select an Application Template** page appears.
4. Do one of the following:
   - Select **SAML Cloud Integrations** from the search drop-down list and scroll to find the application you want to add to IDaaS.
   - In the **Search bar**, enter a search option to filter for the application you want to add to IDaaS.
5. Click **Zoom**. The **Add Zoom** page appears.
6. Enter an **Application Name**.
7. Enter an **Application Description**.
8. Optional. Add a custom application logo.
   1. Click Plus icon next to **Application Logo**. The **Upload Logo** dialog box appears.
   2. Click Upload icon to select an image file to upload.
   3. Browse to select your file and click **Open**. The **Upload Logo** dialog box reappears showing your selected image.
   4. If required, resize your image.
   5. Click **OK**.
9. Select the **Authentication Flow** that appears to users during login.
10. Click **Next**. The **General** page appears.
11. Click Upload icon to the **Upload Metadata XML** and browse to the location of the metadata file you downloaded. The **Metadata Configuration** dialog box appears.
12. If required, click **Merge with existing values** to merge new values with existing values for Alternative Assertion Consumer Services URLs and SAML attribute names.
13. Click **Save**.
14. Optional. Enter the **SAML Username Parameter Name** used to identity the user ID being requested for authentication. The user ID can then be passed as a parameter, for example, Username=jdoe.
15. Enter the **SAML Session Timeout** to the time when the SAML Assertion times out. The maximum is 720 minutes.
16. Enter the **Max Authentication Age (seconds)** to set the maximum amount of time that can elapse before a user is required to reauthenticate during a new login attempt. This applies for both SP-initiated and IDP-initiated login. Set this field to -1 to disable this feature.
17. From the **SAML NameID Attribute** drop-down list, select **Email**.
18. Select the **SAML Signing Certificate** from the drop-down list.
19. Deselect **Enable Go Back Button** if you do not want users to be able to go back to the Zoom login page to log in.
20. Select **Show Default Assertion Consumer URL Service in the My Profile**. When selected, the Default Assertion Consumer URL appears in a user's My Profile page in addition to relay states and Alternative Assertion Consumer URLs.
21. Optional. Add **Alternative Assertion Consumer Service URLs**, as follows:
    1. Click **Add**.
    2. Enter a **Name**.
    3. Enter a URL **Value**.
    4. Select **Show in My Profile** to display the Alternative Consumer Service URL in a user's My profile page.
    5. Optional. **Add an Application Logo**.
    6. Click **Add**.
    7. Repeat these steps to add more Alternative Assertion Consumer Service URLs.
22. Click **Submit**.

## Step 4: Add a resource rule

See [Create resource rules](/docs/authentication-and-security/create-and-manage-resource-rules.md).

## Step 5: Export the Signing Certificate from Identity as a Service

Export a SAML signing certificate

1. Log in to your Identity as a Service administrator account.

2. Click Menu icon **>** **Security > Applications**. The **Applications List** page appears.

3. Under **SAML Cloud Integrations**, click **SAML Signing Certificates**. The **SAML** **Signing Certificates** page appears.

4. Click the download icon next to the certificate to export the certificate you want to import into your SAML service provider application. The **Export Certificate** dialog box appears.

   If the certificate has been issued by a CA, do one of the following:

   - Click **Certificate** to export the self-signed certificate.
   - Click **Root CA Certificate** to export a certificate issued from a CA.
   - Click **Certificate Chain** to export the SAML signing certificate and its CA certificates.

5. Click **Export**.

## Step 6: Configure Zoom for Identity as a Service authentication

1. Log in to your company Zoom account.
2. In the **Admin** menu, click **Account Management > Advanced > Single Sign-On**. The **Configure SSO Manually** page appears.
3. Click **Edit Configurations**.
4. In the **Sign-On page URL** field, paste the **Single Sign-On URL** from the SAML Configuration from _Step 2: Copy the SAML Configuration from Identity as a Service_.
5. In the **Sign-out page URL** field, paste the **Single Logout URL** from the SAML Configuration from _Step 2: Copy the SAML Configuration from Identity as a Service_.
6. Add the signing certificate, as follows:
   1. With a text editor such as Notepad, open the signing certificate that you exported in _Step 5: Export the signing certificate from Identity as a Service_.
   2. Copy the contents of the certificate (excluding the **Start Certificate** and **End Certificate** text).
   3. Paste the contents of the signing certificate in to the **Identity provider certificate** field.
7. In the **Issuer (IDP Entity ID)** field, paste the **Entity ID** from the SAML Configuration from _Step 2: Copy the SAML Configuration from Identity as a Service_.
8. Click **Save Changes**.
9. Click **Yes** on the **Confirmation** prompt.

## Step 7: Test the integration

Testing Service Provider Login

1. Open a Web browser and enter the URL for your Zoom company account. You are directed to Identity as a Service.
2. Enter your Zoom account **User ID** and click **Next**.
3. Respond to the second-factor authentication challenge. If you respond successfully, you are logged into Zoom.

Testing Identity as a Service redirect log in

1. Log in to your Identity as a Service account.
2. Go to your **My Profile** page if you are not already there.
3. Under **Applications**, click **Zoom**.
4. Respond to the second-factor authentication challenge. If you respond successfully, you are logged in to Zoom.