Create or assign grid cards

When you create a grid card for a user, IDaaS generates a serial number that the user can use to register the card. To assign an existing grid card, enter its serial number. Users can also create their own grid cards from the User Portal.

Use Create when you want IDaaS to generate a new grid card for a user. Use Assign when you already have a serial number from an existing unassigned grid card and want to link it to a specific user.

Before you start, confirm the following:

• The user profile has at least one valid email attribute if you plan to email the card.
• Your grid card policy is configured as expected for challenge size, expiration, and delivery settings.
• You know whether you are creating a new card or assigning an existing serial number.

note

Use the Assign a grid card to a user instructions to assign a grid card to a user through the user Authenticator tab. You can also assign grid cards through the Grid Card menu. See Manage unassigned grid cards.

Create a grid card

1. Click > Members > Users. The Users List page appears.
2. Click the UserID. The User Details page appears.
3. Click the Authenticators tab. The Authenticators page appears.
4. Click and select Grid Card from the drop-down list.
5. Click Create to create a new grid card for the user.

The new grid card appears in the user's authenticator list in a Pending state. The grid card remains Pending until the user uses it successfully for authentication. Once used successfully, the state changes to Active.

If required, you can email or export the grid card. For details, see Manage assigned grid cards.

Assign a grid card to a user

1. Click > Members > Users. The Users List page appears.
2. Click the UserID. The User Details page appears.
3. Click the Authenticators tab. The Authenticators page appears.
4. Click and select Grid Card from the drop-down list.
5. Click Assign. The Assign Grid Card dialog box appears.
6. In the Assign Grid Card field, enter the grid card serial number.
7. If the user has multiple user attributes, from the Email drop-down list select the email address that receives the grid card.
8. Click Assign.

The new grid card appears in the user's authenticator list in a Pending state and remains pending until the user uses it for authentication. Once used successfully, the state changes to Active.

Validate the result

After you create or assign a grid card, verify the following:

1. The card appears under the user's Authenticators tab.
2. The card state is Pending before first use and changes to Active after successful authentication.
3. If delivery is enabled, the card is sent to the expected email attribute.