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Activate a Google authenticator

Use this procedure to assign and activate Google Authenticator for a user. Before you begin, ensure the user has access to a mobile device with a Google Authenticator application installed.

note

If the user does not have an email address, you cannot send an activation email. The user must activate Google Authenticator from the User Portal.

Assign a Google authenticator to a user​

  1. Click > Members > Users. The Users List page appears.
  2. Click the User ID of the user. The User Details page appears.
  3. Click the Authenticators tab. The Authenticators page appears.
  4. Click . A drop-down list of authenticators appears.
  5. Select Google Authenticator. Google Authenticator appears in the user's list of authenticators.
  6. Click to the right of the Google Authenticator that you want to activate. A drop-down list appears.
  7. If the user has an email address, do the following:
  8. Click Activate. The Activate Smart Token dialog box appears.
  9. Click OK. IDaaS sends the user an email with a QR code and activation instructions.
note

Click and select Re-Activate to send another activation email if the first email was not received or the token was not activated before the activation expiry.

Validate your changes​

After assigning and activating Google Authenticator, validate the result.

  1. Confirm Google Authenticator appears in the user's authenticator list.
  2. Confirm the user receives the activation email with a QR code.
  3. Confirm the user can complete activation and use Google Authenticator for sign-in.