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Assign and activate Entrust Soft Token authenticators

Use this procedure to assign Entrust Soft Tokens to users and activate them when needed.

Assign Entrust Soft Tokens to users​

  1. Click > Members > Users. The Users List page appears.
  2. Click the user ID. The User Details page appears.
  3. Click the Authenticators tab. The Authenticators page appears.
  4. Click . A drop-down list of authenticators appears.
  5. Select Entrust Soft Token from the drop-down list. Entrust Soft Token appears in the user's list of authenticators.
    • If the user has an email address, IDaaS sends activation instructions for Entrust Soft Token.
    • If the user does not have an email address, the user must activate Entrust Soft Token from My Profile.
note

Click next to the Entrust Soft Token and select Re-Activate from the drop-down list to send another email if the first email was not received or the Entrust Soft Token was not activated before the activation expiry.

Activate an Entrust Soft Token for a user​

Use manual activation when the user cannot complete activation directly, for example when connectivity is unavailable. The user must provide the administrator with the registration code from the Entrust Soft Token application.

  1. Click > Members > Users. The Users List page appears.

  2. Click the User ID. The User Details page appears.

  3. Click the Authenticators tab. The Authenticators page appears.

  4. Click next to the Entrust Soft Token and select Manual. A Complete Manual Token Activation window appears.

  5. In Enter Registration Code, enter the 10-digit registration code from the Entrust Soft Token application.

    note

    If your administrator role allows activation code visibility, Manual activation details appears on the Complete Manual Token Activation window. Click next to Manual activation details to view the Activation Code in the Complete Manual Token Activation Details dialog.

  6. Click Complete to register the authenticator with IDaaS.

Validate your changes​

After assigning or manually activating Entrust Soft Token, validate the result.

  1. Confirm Entrust Soft Token appears on the user's Authenticators list.
  2. Confirm the user receives the activation email, or can access activation from My Profile if no email is configured.
  3. For manual activation, confirm the authenticator status updates successfully after you click Complete.
  4. If activation fails, use Re-Activate and confirm the new activation message is delivered.