MacOS: Verify Device Agent

To verify the installation of Device Agent

1. Open Applications > Utilities > System Information.
2. In the left pane, expand Software/SmartCards.
3. Ensure that Entrust Device Agent Smart Identity Bluetooth Reader is in the Readers list.
4. Ensure that com.entrust.identity.mobile.device-agent.scrbteader:* is in the Reader Drivers list.
5. Open https://localhost:8080 in Chrome, and confirm that a page {"serverStatus":"UP","cardState":null,"date":"some date"} appears.

note

The Entrust Device Agent Smart Identity Bluetooth Reader adds the com.entrust.identity.mobile.device-agent.scrbteader key to the System Keychain on the initial run after installation. Do not delete this key or the Bluetooth Reader will be unusable.

Troubleshoot installation

If installation of Device Agent for Mac fails, run the following command to capture the installation logs. For assistance, contact Entrust Customer Support.

sudo installer -dumplog -pkg device-agent-macos-*.pkg -target / > install.log 2>&1